Maintenance and Property Inspections

A well maintained property will help to both attract and keep long-term, high quality residents. Said another way, ‘The quality of the property is directly proportional to the quality of the resident it will attract’.

Protecting and maintaining your home must be a top priority. In addition, we upload property inspection photos to your online owner portal for your review.

A recent national survey asked tenants “why did you decide to move?” The top reason given was “poor maintenance service from my property manager.” By addressing maintenance promptly and professionally - your property will be protected and your tenant is more likely to stay long-term.

We conduct routine inspections and prepare a detailed property survey report to ensure your investment is protected.
No more midnight interruptions for you. We are on call and available 24/7. If a resident calls in the middle of the night with an emergency, they will speak to a live person who will not only take the information, but we will assist them in trouble-shooting and mitigating the emergency in real time.
Tenants may submit repair requests by phone, through their tenant portal, by e-mail, in person, or in case of emergencies through our 24/7 repair center hotline.
Tenants are able to get in touch with our on-call property management staff with their maintenance requests at any time of the day, 365 days a year.
We have an extensive network of vendors in all trades, including painters, electricians, plumbers, carpet installers, HVAC specialists, and appliance technicians. Because of the volume of work our company requires, we are able to receive high quality service at fair prices.

Have a Question?

We qualify our vendors on three criteria

We only work with vendors that provide high quality work and craftsmanship in their field. In addition we require our vendors hold proper insurance and licensing.

We only work with vendors that provide competitive and fair pricing. As we have lots of work to be done, we are often able to negotiate ‘less than market’ pricing.

We require fast service from our vendor. A 24 business hours response time is the standard for non emergencies, and immediate response for emergency calls.

What We Do as Your Denver Property Manager

Getting Your Property Rent Ready

When a resident moves out, we complete the security deposit disposition process. We then oversee the make-ready process on your behalf to ensure your property meets the detailed Colorado habitability standards, attracts high quality residents, and rents quickly.
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Legal Compliance

Colorado highly regulates all aspects of renting a home. From advertising, to applicant screening and lease language, required repair timelines and security deposit return requirements; we ensure full legal compliance to minimize the risk of owning rental real estate in Colorado.
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Marketing

Effective marketing is a key to attract high quality applicants. We prepare a custom market analysis for each property we manage to determine the optimal rent to maximize the financial return on your investment.
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Tenant Screening

Our time tested applicant screening process combines personalized processing and advanced data search technology to keep the bad tenants out and attract long term, high quality residents. We have screened over 20,000 applications.
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Lease Execution & Renewals

Our lease package is created by TSM, a top Colorado landlord law firm and includes multiple lease addendums for maximum legal protection.
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Rent Collection

We believe that if you do not get paid - then we should not get paid either. We work to ensure you get paid on time, and our rental collection rate averages 99%.
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Maintenance

Our 24/7 Repair Center is always open to protect your property around the clock. We have low, normal, and urgent protocols to ensure cost control and pre-screen all of our vendors.
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Financial

With our detailed financial reporting tools and secure online owner portal, you will have 24/7 online access to your financial information.
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Eviction & Pet Protection

If a legal eviction becomes necessary we will pay YOUR legal fees - yes you read that right – we will pay. AND... if a pet does damage to your property, WE will pay for that too.
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